We're ready for Winter 2023-2024

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The Winter of 2022-2023 was a below average snow total year, but it was a great year of learning and growth. Going into 2022/23 we switched up the game, and invested heavily in innovative ways to support our clients. We switched our residential snow routes to primarily use tractors with an inverted snowblower for driveway clearing. Our trucks continue to support our sidewalk/shoveling teams, but we believe the Canadians know snow best, and are adopting the technology they've used for years. 

This new way of operating will help reduce turf, landscape, lighting and driveway damage, not to mention those piles of 'pushed snow' in your yard. These tractors allow us to back into a driveway, drop the snowblower and blow snow as we're driving out. 

As backups, we will continue to utilize trucks with 'rear plows'. Using the same concept, we can back into a driveway, lower our rear plow, and drag the snow out, away from garage doors. Front plows were built for roads, not for driveways. We're trying to change the game, and the service level for our clients in Wellesley and surrounding communities. 

Last year we also adopted a 'seasonal only' philosophy - this means that you're charged one flat rate, and every storm is covered (up to 50", which we have not had since 2015). While it was a slightly lower than 'normal' snow year, we were able to better serve our clients because we were on a seasonal only model. What we found is that with seasonal only, there is no ambiguity. If it is snowing and is going to accumulate 2" or more, we're rolling. When we were running 'per-push' in previous seasons, especially for the borderline storms (2" or 3" with a rain and snow mix, etc. etc) if we didn't service, we would have half our clients upset that we were not there, and if we did service we would have half our clients that were annoyed that we were there and they were going to get charged. 

For 2023-2024 we will only be servicing Wellesley for residential snow. For commercial, we will still be servicing Wellesley and the surrounding communities. 

Scroll below for a video example. 

Terms and Conditions

Hayden Landscape Corporation ('Hayden' or 'Snow Contractor')

Snow Management Services

The Snow contractor (Hayden Landscape) will not plow within one (1) foot from any parked vehicles, equipment or other obstructions in parking lots, driveways or other areas being cleared of snow.

Please attempt to move obstructions prior to our services being completed.

The Snow contractor is not liable for existing damage to pavement or other surfaces.

Plowing such pavement may further damage said surfaces but we will make every effort to avoid this.

The Snow contractor will exercise reasonable care to avoid damage to pavement, curbs, trees, and shrubs. However, the contractor is not responsible for any:
a.) Damage to landscaping caused by the piling of snow.
b.) Damage to items that are snow-covered or not visible.

Depressed areas in pavement may accumulate snow that may not be able to be removed as well as snow that has been packed down by vehicle or foot traffic, the Snow contractor is not responsible for these accumulations but will do our best to remove them.

The Client understands that plowing or ice control of a particular location may not clear the area to "bare pavement" and that slippery conditions may continue to prevail even after plowing or ice control services have occurred.

The Client understands that the Snow Contractor assumes no liability for this naturally occurring condition. The Client is aware that weather conditions may change rapidly and without notice and that, the Snow Contractor assumes no liability for such changes in conditions.

The Snow contractor is not responsible for snow banks built up by town plows after service has been rendered, or ice that forms caused by melting and refreezing after requested services were originally provided.

Service decisions (should or should not property be serviced) will be made by Snow contractor. Snow shall remain on site and will not be trucked away or pushed into/onto street or adjacent properties. In the event that snow relocation is needed, it will be invoiced on a time/material basis with a four hour minimum. 

Indemnification
To the fullest extent permitted by law, the Client shall indemnify, defend and hold harmless the Snow Contractor, employees and subcontractors from and against any and all liabilities, costs, damages, and expenses for injuries or damage to persons or property resulting from any cause related to contractors work in, on or about the clients premises unless caused by the gross negligence of the snow contractor, contractor employees and subcontractors.

The Client shall also indemnify, defend and hold harmless the Snow Contractor, employees and subcontractors from and against any and all liabilities, costs, damages, and expenses (including without limitation attorneys' fees and other costs of defense) for injuries or damage to persons or property which occur while Snow Contractor is not physically on premises while they are not in performance of their duties on days there are no Snow Storms.